Access statement for Upper Neatham Mill Farm Hotel:-
 Introduction:-  
An enjoyable experience in a tranquil setting within the Alton Hampshire countryside, Upper Neatham Mill Farm is a 17th century barn converted into a hotel, situated by the River Wey  near Alton by the border of Surrey and Hampshire, surrounded by gardens and woodland this is where to stay is you like seeing a variety of wildlife. 
 
 Pre-Arrival :- 
- We are approximately 1 mile from Alton town centre and Alton railway station. 
- We are happy to organise a taxis on your behalf or you can book one from Alton railway station. 
 
 Arrival & free car parking facilities  
- Please follow the directions on the 'Bed and Breakfast Directions' page to arrive at the accommodation.  
- There is a designated marked out space in private flood lit car park for every hotel room next to a blue 'visitors car park' sign, as well as over spill space for friends and family visitors. 
- There is a dedicated parking space for disabled guests and visitors.  
- The car park is surfaced with gravel, but for the disabled parking space there is a 1.2M hard standing brick and floor slab arrangement. 
- You will then be issued with one room key which also opens the front and rear entrance doors. 
- The entrance via the front door has 2 steps up, while the entrance via the rear door has a path of gradient less than 1 in 20, flood lit with movement sensors.  
 
 Main entrance & reception:-  
- Dimensions 2M x 3M. 
- Tiled flooring.  
- Disabled guests can use the alternative rear entrance. 
- Door is side hung with automatic closure.  
- Hanging on reception wall are clearly displayed insurance policy and standard bed and breakfast pricing. 
- Pets are not allowed.  
- The reception steps down two steps to the ground floor accommodation, and steps up two steps for breakfast room and a further nine steps for the 1st floor.  
- Disabled bedroom access is flat and is provided via the outside path. 
- Disabled access to the breakfast room is provided via a path of gradient less than 1 in 20 to the rear entrance door. 
- Lighting is a mixture of low energy and LED bulbs.  
- It is Non Smoking throughout the Hotel. 
- Seating is situated within reception if required.  
- Additional keys for the rooms are available on request.  
 Public Areas - General (Internal):-  
- Not applicable. 
 Public Areas - WC:-  
- Not applicable. 
 Breakfast Room:-  
- Dimensions 5M x 7.5M.
- Tiled flooring. 
- Tables are fixed by the nature of their size. 
- Chairs are a mixture, where the majority have arms (carver) some have not. 
- Menus are available on each table. 
- Entrance doors are self closing fire doors. 
- Lighting is a mixture of low energy bulbs both wall mounted up lighters and chandelier down lighters. 
- Non Smoking 
- There are no WC facilities in or off the Breakfast room. 
- Access corridors are greater that 0.8M wide. 
- There are 2 steps down to reception, access outside is flat via hallway. 
 Laundry:-  
- Not applicable. 
 Shop:-  
- Not applicable. 
 Treatment room/s:-  
- Not applicable. 
 Leisure facilities:-  
- Not applicable 
 Outdoor facilities:-  
 
- several large garden table and chairs available for use. 
 
- Access is via flat gravel path and single step, or sloped grass to patio area. 
 
- Flood lighting can be provided at night on request. 
 
- There are no outside WC facilities. 
 
 
 Conference & meeting rooms, banqueting, clubs, entertainment:-  
 
- Not applicable. 
 
 
 Bedrooms  
 
 - All rooms have:-  
 
- Familiarisation tour when checking in. 
 
- Digital TV / DVD / CD and radio facilities. 
- Cordless kettle. 
- Lighting a mix of low energy bulbs in wall mounted up lighters and LED spot lights. 
- Non smoking. 
- No animals allowed. 
 
 - Disabled bedroom, access from outside 1.5M slab path:-  
- Greater than 0.8M wide door. 
- Suitable for wheel chair access, with flashing light and fire alarm. 
- Zip linked twin single or super king double beds.
- Emergency call system fitted in disabled room. 
- Laminate floor. 
 - Ground floor bedrooms, access down tiled corridor with two steps:-  
- Double beds. 
- Carpeted floor. 
 Bathrooms  
 - Disabled bathroom:-  
- En-suite bathroom, tiled floor, chrome support rails, bath with shower over, toilet, sink, suitable for moderately disabled access and use (shower not suitable for disabled use). 
 - Ground floor bathroom:-  
- En-suite shower room, tiled floor, shower, sink and toilet. 
 Self-catering kitchen:-  
- Not applicable. 
 Caravans, holiday homes & twin units:-  
 
- Not applicable. 
 Touring facilities (holiday parks):-  
 
- Not applicable. 
 Boats - narrow Boat, cruiser & hotel boat:-  
 
- Not applicable. 
 Attractions (displays, exhibits, rides etc.):-  
- Not applicable. 
 Grounds and gardens:-  
 
- Not applicable. 
 Additional information:-  
 
- Not applicable. 
 Local accessible taxi numbers: 01420 88888  
 
 
 Future plans:-  
 
- None at present.
 Click b&b bedroom facilities to view bedrooms and levels of comfort. 
We welcome your feedback to help us continuously improve, if you have any comments please phone 07748 008608 or email admin@upperneatham.co.uk 
Created on: 30/04/2007
Date last updated - 18th February 2022
			
			
