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Access statement for Upper Neatham Mill Farm Hotel:-

An enjoyable experience in a tranquil setting within the Alton Hampshire countryside, Upper Neatham Mill Farm is a 17th century barn converted into a hotel, situated by the River Wey near Alton by the boarder of Surrey and Hampshire, surrounded by gardens and woodland this is where to stay is you like seeing a variety of wildlife.

Pre-Arrival :-
- We are approximately 1 mile from Alton town centre and Alton railway station.
- We are happy to organise a taxis on your behalf or you can book one from Alton railway station.

Arrival & free car parking facilities
- Please follow the directions on the 'Bed and Breakfast Directions' page to arrive at the accommodation.
- There is a designated marked out space in private flood lit car park for every hotel room next to a blue 'visitors car park' sign, as well as over spill space for friends and family visitors.
- There is a dedicated parking space for disabled guests and visitors.
- The car park is surfaced with gravel, but for the disabled parking space there is a 1.2M hard standing brick and floor slab arrangement.
- You will then be issued with one room key which also opens the front and rear entrance doors.
- The entrance via the front door has 2 steps up, while the entrance via the rear door has a path of gradient less than 1 in 20, flood lit with movement sensors.

Main entrance & reception:-
- Dimensions 2M x 3M.
- Tiled flooring.
- Disabled guests can use the alternative rear entrance.
- Door is side hung with automatic closure.
- Hanging on reception wall are clearly displayed insurance policy and standard bed and breakfast pricing.
- Pets are not allowed.
- The reception steps down two steps to the ground floor accommodation, and steps up two steps for breakfast room and a further nine steps for the 1st floor.
- Disabled bedroom access is flat and is provided via the outside path.
- Disabled access to the breakfast room is provided via a path of gradient less than 1 in 20 to the rear entrance door.
- Lighting is a mixture of low energy and LED bulbs.
- It is Non Smoking throughout the Hotel.
- Seating is situated within reception if required.
- Additional keys for the rooms are available on request.

Public Areas - General (Internal):-
- Not applicable.

Public Areas - WC:-
- Not applicable.

Breakfast Room:-
- Dimensions 5M x 7.5M.
- Tiled flooring.
- Tables are fixed by the nature of their size.
- Chairs are a mixture, where the majority have arms (carver) some have not.
- Menus are available on each table.
- Entrance doors are self closing fire doors.
- Lighting is a mixture of low energy bulbs both wall mounted up lighters and chandelier down lighters.
- Non Smoking
- There are no WC facilities in or off the Breakfast room.
- Access corridors are greater that 0.8M wide.
- There are 2 steps down to reception, access outside is flat via hallway.

- Not applicable.

- Not applicable.

Treatment room/s:-
- Not applicable.

Leisure facilities:-
- Not applicable

Outdoor facilities:-
- several large garden table and chairs available for use.
- Access is via flat gravel path and single step, or sloped grass to patio area.
- Flood lighting can be provided at night on request.
- There are no outside WC facilities.

Conference & meeting rooms, banqueting, clubs, entertainment:-
- Not applicable.

- All rooms have:-
- Familiarisation tour when checking in.
- Digital TV / DVD / CD and radio facilities.
- Cordless kettle.
- Lighting a mix of low energy bulbs in wall mounted up lighters and LED spot lights.
- Non smoking.
- No animals allowed.

- Disabled bedroom, access from outside 1.5M slab path:-
- Greater than 0.8M wide door.
- Suitable for wheel chair access, with flashing light and fire alarm.
- Zip linked twin single or super king double beds.
- Emergency call system fitted in disabled room.
- Laminate floor.

- Ground floor bedrooms, access down tiled corridor with two steps:-
- Double beds.
- Carpeted floor.

- Disabled bathroom:-
- En-suite bathroom, tiled floor, chrome support rails, bath with shower over, toilet, sink, suitable for moderately disabled access and use (shower not suitable for disabled use).
- Ground floor bathroom:-
- En-suite shower room, tiled floor, shower, sink and toilet.

Self-catering kitchen:-
- Not applicable.

Caravans, holiday homes & twin units:-
- Not applicable.

Touring facilities (holiday parks):-
- Not applicable.

Boats - narrow Boat, cruiser & hotel boat:-
- Not applicable.

Attractions (displays, exhibits, rides etc.):-
- Not applicable.

Grounds and gardens:-
- Not applicable.

Additional information:-
- Not applicable.

Local accessible taxi numbers: 01420 88888

Future plans:-
- None at present.

Click b&b bedroom facilities to view bedrooms and levels of comfort.

We welcome your feedback to help us continuously improve, if you have any comments please phone 07748 008608 or email

Created on: 30/04/2007

Date last updated - 18th February 2022